1. SCOPE OF SERVICES
1.1. Service scope:
Repair service : Repairing one of the errors or all the failures listed below:
- Shower, faucet clogged, no water
- Stainless steel sink is clogged
- Replace supplies and accessories (if any)
Note:
- Repair service is only performed on the device, the failure problems arising outside the device are not included in the service package.
- For the failure of the above scope, customers contact directly for advice on repair plans
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1.2. Service price range
- Service package is calculated on 01 service / 01 device / 01 customer. For customers who require more than 1 device, the price will be calculated according to the mechanism:
- When using the service pack for 1 device, require additional repair of other equipment, the repair price from the 2nd onwards will be reduced by 30% of the additional service / equipment price. Maximum number of additional devices generated is 10.
- In addition to the above problem, customers contact us directly for a quote and additional incentives.
- For replacement of supplies and accessories, the service pack price is calculated:
- Customers themselves buy supplies, accessories, service package prices equal to the listed price
- Purchase of Aloday supplies and accessories, service prices replaced with listing service prices plus accessory prices in Section 7
1.3. Equipment type: All brands, types of Shower, Faucet, Stainless steel sink
2. REQUIREMENTS
- The device is placed in an easy-to-operate, removable area
- Available water source
3. JOB ITEMS
- Survey overall inspection of equipment
- Making a plan for repair, maintenance and replacement
- Sign a service contract
- Carry out repairs, replacement of materials, maintenance under the contract
- Acceptance and service delivery
- Payment of service charges
4. WARRANTY TIME: 03 Months
5. MATERIAL, FREE SERVICE
- Materials: Screw expansion, melting tape, glue
- Advice on how to use and preserve equipment
- Consulting, instructions on how to fix simple errors
6. SERVICE PROCEDURE
- Repair service, service acceptance contract
- Bill
- Warranty card (Services, equipment, accessories)
7. BẢNG GIÁ THAY THẾ VẬT TƯ, PHỤ KIỆN
| No. | MATERIALS AND ACCESSORIES | UNIT | UNIT PRICE |
| 1 | Xiphone + copper exhaust + XPO | The set | 320,000VNĐ |
| 2 | Cable 2 level screw - hose 3 holes | Pcs | 95,000 VNĐ |
| 3 | Wire level 2 screws - 1 hole faucet, basin faucet | Pcs | 95,000 VNĐ |
| 4 | Lotus feet | Pcs | 140,000 VNĐ |
| 5 | Lotus wire | Pcs | 160,000VND |
| 6 | Bat lotus | Pcs | 200,000 VNĐ |
- Price does not include VAT - Equipment, supplies and accessories not included in the price list will be quoted later |
8. NOTE
- For customers who have demand on the number of services, the larger number of equipment, please contact directly for advice and quotation.